Frequently Asked Questions
We hope you can find answers to your questions, here! If you don't see what you are looking for, please email Chelsea at chelseamartinez@jbfsale.com!
General FAQs about JBF
1. What is JBF (Just Between Friends)?
JBF is a community resale event where families can buy and sell gently used children’s and maternity items at a fraction of retail prices.
2. How often does a JBF sale happen?
We have three sales a year, two currently in Pearland (Spring/Fall) and one in League City (Summer). Visit our location page for location details!
3. What kind of items can I find at JBF?
You’ll find clothing (infant to teen), shoes, toys, books, games, baby gear, furniture, maternity items, and more.
4. Are the items new or used?
Most items are gently used, though many consignors also bring brand-new items with tags.
5. How do I get tickers and do I need to pay an entry fee?
We have lots of different ticket options available. Some are paid tickets for our presale shopping, but most are free if you get them online. Entry is $2 per adult at the door. Visit jbfhs.com/tickets to get tickets for our upcoming sale.
6. How do I pay for items?
We have 8-12 registers set up at every sale, so our line moves fairly quickly. We accept cash, all major credit cards, tap to pay, venmo, and paypal.
Selling / Consigning FAQs
7. How do I become a consignor?
Register online for your local sale, create your price tags using the JBF system, and drop them off during the designated consignor drop-off times. Visit jbfsale.com/myjbfprofile to register to sell.
8. How much do consignors earn?
Consignors earn 60% of their sales, less a $12 seller fee- paid when you make a drop off appointment.
9. How do I make a drop off appointment?
Visit jbfhs.com/dropoff to make an appointment for our upcoming sale. If it’s closed, we simply have not opened it up quite yet.
10. What types of items can I consign?
Gently used children’s and maternity clothing, shoes, toys, books, baby gear, nursery furniture, and seasonal items. Please visit jbfhs.com/guide to see our full details regarding what we accept and what are No Thank You items.
11. Are there items JBF does not accept?
Yes. Common restricted items include recalled products, expired car seats, drop-side cribs, stained or overly worn clothing, perishable items, infant sleepers (like DocaTots). Please see jbfhs.com/guide for a more extensive list.
12. Do I need to provide hangers?
Yes, clothing items must be hung on hangers. We recommend holding on to all the hangers you get when you shop with us to use the next time you consign.
13. Where can I find supplies for tagging?
Most consignors source their supplies from Amazon, Walmart, or other local retailers. We do offer the ability to order supplies through us as often as we are able to. Join our Consignor Community on facebook to find out about those each sale: jbfhs.com/ccfb.
14. Can anyone do the tagging for me?
Yes, we offer a Valet Tagging service! Pro taggers will pick up your items, prep and tag, and drop off for you. You can find all the details here: jbfhs.com/valet.
Shopping FAQs
15. Can I bring my kids with me to shop?
Yes, children are welcome at our sales. During our presale shopping, we have the most items on the floor and usually the most people in the building. Please keep close eyes on your children. We are selling other people’s items and want to be respectful at all times. Please also ensure they do not climb in or pull on the clothing racks.
16. Do I need to bring anything with me?
Please bring the QR code your received when you got your online tickets because we will scan it at the door. You can bring wagons to shop with!
17. Are fitting rooms available?
We do not have fitting rooms.
18. What happens if I change my mind after buying?
All sales are final—no returns or exchanges. If you buy something that doesn’t fit or you change your mind, we invite you to sell it with us at the next sale!
Team FAQs
19. How can I work at JBF?
Please visit jbfhs.com/team or contact Becki at 281.705.9058. Our team is paid per hour, and they get to choose their own shifts. We’d love to have you join us in making this event possible for the community! It requires a lot of hands, but we have a great time all week long.
20. What do team members do?
Tasks can include setting up, cleaning up the sales floor, organizing racks, assisting shoppers, sorting after the sale is over, or helping with breakdown at the end of the sale.
21. How do team members get paid?
When the sale is over, we process all team hours and send an e-check, just like we do with our consignor checks.
After the Sale FAQs
22. What happens to unsold items?
Consignors can choose to pick them up or donate them to our local charity partner, Forgotten Angels. We also have a Bargains & Blessings shopping time when people can fill-a-bag with donated items, and that money goes to Gracewood.
23. When do consignors get paid?
Checks are sent within 2 weeks after the sale.
24. What if I am missing an item or an item was damaged?
We understand how frustrating this can be! Because of the nature of how JBF works, we have the potential for this happening, though it is never more than .2% of the total number of items we sell (upwards of 45,000 items!!). At pickup, we have a form you can fill out to let us know about these items. We collect missorted items and work to get those back to the correct home. Please know we care about your items and always are working to make JBF the best place to sell, by increasing amount of team, team training, processes, and more.
We are here for you
Send us a note or ask a question below.